FAQ

ORDER

استخدم هذا النص للإجابة على الأسئلة بأكبر قدر ممكن من التفاصيل لعملائك.

استخدم هذا النص للإجابة على الأسئلة بأكبر قدر ممكن من التفاصيل لعملائك.

You can choose to pay with your Debit / Credit cards for your order. Security of personal information is taken very seriously and we would like to assure you that your details are safe with us.

You have the additional feature of Cash on Delivery (COD) for all orders delivering inside UAE.

Check the "Order history" on your United Nude account. If you do have an order number, please check your spam/junk mail box.

However, if there is no recent order listed, it means the process has been unsuccessful.

Please WhatsApp us on +971565448038; or write to us at customerservice@unitednude.ae.

We will cross check the status for you and confirm back.

ACCOUNT

استخدم هذا النص للإجابة على الأسئلة بأكبر قدر ممكن من التفاصيل لعملائك.

You can update your personal details simply by logging into your United Nude account and clicking ‘View addresses’ seen below your Account Details. You can Add, Edit or Delete the details.

If you are unable to remember the password for your United Nude account:

  • Click on 'Forgot password?' in your login page.
  • Enter your registered email address
  • We will send you an email with a link to reset your password.

RETURN

If you are dissatisfied with any aspect of your United Nude experience, please WhatsApp us on +971565448038; or write to us at customerservice@unitednude.ae.

We will do our best to resolve any issues.

In the event that Courier Company is unable to deliver a package to the provided ship-to address and the undeliverable package is not picked up within 7 days from a designated local courier company's Access Point, United Nude is not responsible for the 'return to sender' costs. Furthermore, United Nude is not responsible for re-shipping merchandise to the customer. The customer is responsible for the return to shipper fees and re-shipping costs due to failed deliveries.